DNotes LLC

DNotes LLC

Drupal development, hosting, and consulting

casetracker

Quick add new ticket form block in OpenAtrium case tracker

One of the things that annoys me about all ticket management systems is the amount of time that it takes to add a new ticket. Click the project; click for a new ticket; wait for the page to load; enter a title; select a priority; assign to a user; select other options; enter a longer description; click "Save"; wait for the page to load; rinse and repeat. That's a lot of overhead just for adding a ticket! I've tried unfuddle, basecamp, jira, and openatrium, all with the same complaint.

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